Frequently asked questions

What is included in the price eg does the price include gas, electric and towels?

Yes the price includes gas, electric and wifi.
Each guest is provided with a bath and hand towel and a pair of slippers, and each bathroom will have one toilet roll.

In the kitchen we will also provide some tea towels, an apron, oven gloves and a starter pack of dishwasher tablets.

From October to March the fire in the lounge is set up ready to use but guests are required to purchase their own coal for subsequent use.  Please note that due to the size of the flue, logs should not be used.

 

When is the changeover day?

The normal changeover day for bookings is Friday. For Christmas and New Year bookings, the changeover days move depending when Christmas falls.

 

Is the property available for short breaks?

Shorter breaks may become available at certain times of year.
At peak times, only full weeks are available, but we will try to be flexible.

 

Will you accept well behaved dogs?

Sorry, the property is not suitable for pets.

 

What time can we access the house and what time do we need to depart?

Guests can access the house from 4pm on the date of arrival and must depart by 10am on the departure day.

 

How do we access the house?

Prior to your arrival, you will be sent directions and the access code for the key safe.