We (Ben & Laura) respect your privacy. We don’t want to sell or share your data, and we only collect information that’s necessary to manage your booking or respond to your enquiry.
Information we collect
If you contact us, we’ll use the contact details you provide (such as your name, email address, or phone number) to get in touch with you about your booking or enquiry. When you book, we need to collect certain personal details to confirm and manage your stay.
How and why we use your data
We process your personal data because it’s necessary to enter into or perform our contract with you, and to meet our legal obligations (such as tax record-keeping). We will not use your personal data for any other purpose.
Where and how your data is stored
If we store your data digitally, it may be in a secure cloud service protected by:
No-one else will be given access to this data except as needed to provide our services to you.
Third-party services
We have used GoDaddy Operating Company, LLC to build this website. GoDaddy may automatically collect anonymous information about visitors (not personally identifiable) to understand visitor engagement and improve site functionality.
International transfers
Some of the services we use (such as website hosting, online forms or cloud storage) may store or process data outside the UK/EU. Where this happens, appropriate safeguards are in place (such as standard contractual clauses) to protect your information.
How long we keep your data
We keep your personal data only as long as necessary to manage your booking and meet legal or tax requirements.
Your rights
Under UK and EU data protection law, you have the right to:
To exercise any of these rights, please contact us.
Questions or concerns?
If you have any questions about how we handle your data, you can email us at hello@brackenhowe.co.uk.
Ben & Laura